Privacy Policy for TransitEase Website

Effective Date: 01/02/2025

At TransitEase, we are committed to protecting the privacy and security of visitors to our website. This Privacy Policy outlines how we collect, use, share, and secure your information, as well as your rights regarding your data. This policy applies only to the TransitEase website and does not cover our app or other services.

1. Information We Collect

We collect only the information you choose to provide through our website, such as:

  • Contact Information: Name, email address, phone number, and organization when you fill out a form (e.g., "Request a Demo," "Contact Us").
  • Inquiry Details: Any additional information you include in your messages or form submissions.

We do not collect sensitive personal information or track website visitors through cookies or analytics tools unless explicitly stated.

2. How We Use Your Information

The information you provide is used strictly for:

  • Responding to inquiries, requests, or questions submitted via our website.
  • Providing requested information, such as demo scheduling or service details.
  • Communicating updates about TransitEase, only if you’ve opted in to receive them.

We do not use your information for advertising, profiling, or any purpose unrelated to the specific services requested.

3. Sharing Your Information

We take your privacy seriously and do not sell, rent, or share your information with third parties, except as required to:

  • Fulfill your specific requests (e.g., scheduling a demo).
  • Comply with applicable laws, regulations, or government requests.
  • Protect the security or integrity of our services.

All third-party service providers we engage (e.g., cloud hosting for form submissions) are required to adhere to strict data security standards.

4. Data Security

We implement robust measures to protect your data, including:

  • Encryption: All data submitted through our website is encrypted using SSL/TLS protocols.
  • Access Control: Information is accessible only to authorized personnel who require it to fulfill your request.
  • Secure Hosting: Our website is hosted on a secure platform that meets or exceeds government standards for data protection.

While we strive to protect your data, no system is 100% secure. In the event of a data breach, we will notify affected parties promptly and comply with all applicable regulations.

5. Your Rights

You have the following rights regarding your data:

  • Access: Request a copy of the information you’ve submitted through our website.
  • Correction: Update or correct any inaccuracies in your data.
  • Deletion: Request that we delete your information, except as required by law or for legitimate business purposes.
  • Restrictions: Limit how we use your information in specific cases.

To exercise your rights, please contact us at hello@transitease.app

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Significant changes will be communicated clearly on our website. Please review this policy periodically to stay informed.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us:
Email: hello@transitease.app
Address: 13110 NE 177th Pl Suite 1134 Woodinville, WA 98072

Compliance with Government Standards

TransitEase is designed to meet the highest standards of government compliance, including data protection and privacy regulations applicable to government contractors and service providers.

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